Here you’ll find all the information you need regarding the delivery process of our picnic benches and tables. If you would like clarification on any of the information below, or have a different question about the delivery process, please contact us using any of the methods found on our Contact page.
Delivery Information
How will my picnic table / bench arrive?
Thank you for ordering with us! Our Picnic Tables and Benches arrive flat packed in multiple packages and do require assembling. The amount of packages will vary depending on the style of picnic table you order (for example, our Excalibur Round Picnic Tables will come flat packed in three large boxes). Please note that these items are heavy, and it might be beneficial to have multiple people help to lift and assemble your picnic table.
For orders taking advantage of our bulk buy offers, these are carried by a different courier, and arrive on a pallet.
When will my picnic table / bench arrive?
Our lead times often vary throughout the year. You can usually expect your picnic table/bench to be delivered between 10 – 14 working days after receiving order confirmation, but please note that this may change, especially during busy periods.
We do our best to update this information regularly. For the most up to date lead times, please see the estimated delivery time at checkout, or contact us via Email or Telephone.
Can I choose the date my picnic table gets delivered?
We are able to accommodate specific date delivery in most cases. Please contact us before ordering so we can ensure we can meet your requirements.
More information can be found on our Delivery Information page.
Can you deliver to Scottish postcodes?
We have recently expanded our delivery area to include some areas of Scotland, including Glasgow and Edinburgh. Unfortunately due to delivery restrictions and the nature of the items we are shipping, we are unable to ship to some Scottish regions.
If after entering your postcode in our Shipping Calculator there are no shipping methods available, please contact us via Telephone and we will try to accommodate your order, however this may not always be possible.
More information can be found on our Delivery Information page.
Can I track my order?
For “Bulk Buy” orders, you will receive an online tracking number automatically when we hand over your picnic table to our couriers. For single bench orders, please contact us via Email or Telephone and we will provide you with one, as our couriers for single benches don’t currently provide a live online tracking service.
More information can be found on our Delivery Information page.