Terms and Conditions
Terms & Conditions
About Us
Gates Hut Ltd (Trading as Picnic-Benches.uk) are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Please read these Terms and Conditions carefully before using this website operated by Gates Hut Ltd. By accessing or using our website you agree to be legally bound by these Terms and Conditions, and they may be modified to comply with legislation and/or company policy from time to time. Picnicbenchs.co.uk is a trading name of Gates Hut Ltd.
Our Contact Details
Gates Hut Ltd
Unit 1 Churchill Business Park, Churchill Road, Doncaster, South Yorkshire, DN1 2TF, United Kingdom
Phone: 01302 361231
Email: picnicbenchsoffice@gmail.com
We may assign, transfer, novate or subcontract any or all of our rights and obligations under these Terms and Conditions at any time. We may alter these Terms and Conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the Terms and Conditions on the website regularly.
These Terms and Conditions together with the privacy policy, any order form and payment method instructions, if any, are the whole agreement between you and us. You acknowledge that you have not entered into this agreement in reliance upon any statement, warranty or representation made by us or any other person and you irrevocably and unconditionally waive any rights to claim damages and/or to rescind these Terms and Conditions by reason of any misrepresentation (other than a fraudulent misrepresentation) that is not contained in the Terms and Conditions, privacy policy, order form and payment method instructions.
The illegality, invalidity or unenforceability of any provision of these terms and conditions will not effect the legality, validity or enforceability of the remainder. If any provision or terms of these Terms and Conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, the parties agree they will substitute provisions in a form as similar to the offending provisions as is possible without thereby rendering them illegal, invalid or unenforceable. These Terms and Conditions and your use of our website are governed by English law and you submit to the non-exclusive jurisdiction of the English court. Except in respect of a payment obligation, neither you nor Gates Hut Ltd will be held liable for any failure to perform any obligation to the other due to causes beyond your or Gates Hut Ltd. respective reasonable control. Failure or delay by either party enforcing an obligation or exercising a right under these Terms and Conditions does not constitute a waive of that obligation or right.
These Terms and Conditions do not confer any rights on any person or party (other than you and/or us) pursuant to the Contracts (Rights of Third Parties) Act 1999.
Notices
All notices shall be given:
– To us via email;
– To us via post at;
Gates Hut Ltd
Unit 1 Churchill Business Park, Churchill Road, Doncaster, South Yorkshire, DN1 2TF, United Kingdom
Phone: 01302 361231
Email: picnicbenchsoffice@gmail.com
or to you at either the email or postal address you provide during any ordering process. Notice shall be deemed received when an email is received in full by 5pm (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting.
We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated to the contrary, any new features including new content shall be subject to these Terms and Conditions.
Please note that although we try to ensure that the content of our website is accurate, our websites may contain typographical errors or other inaccuracies. Subsitute images may be used for products where product images may not be available. Please check with us if any item is critical to your requirements, as we have no control over manufacturers design policys which are subject to change without prior notice.
These Terms and Conditions replace all other Terms and Conditions previously applicable to the use of our website and/or sale of the Products.
Our website is a place for you to select and order garden, home and leisure products (the “Products”). Our website describes the Products in more detail.
Please note that our website is available only to individuals that can form legally binding contracts under applicable law. You must be over 18 years to purchase the Products, using the payment methods displayed on our website. If you do not qualify you may not use our website.
Our Promises, Order Process, and Content Submission
We promise that for any Product you purchase from our website:
o We have the right to sell the Product to you;
o The Product will correspond with the description we have given to you; and
o The Product will be of satisfactory quality.
We also promise that any service we provide to you will be provided with reasonable skill and care. Subject to our Delivery statements, we shall not be liable for any delay or inability to perform our obligations to you if such delay is due to any cause whatsoever beyond our reasonable control. We exclude all other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to any products (including without limitation the Products), our website or any information or service provided through our website.
If we are liable to you for any reason, our liability will be limited to the amount paid by you for the Product concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence or for our fraudulent misrepresentation. The limitations and exclusions in this clause do not affect your non-excludable statutory rights and only apply to the extent permissible by applicable law.
The following applies to any information you provide to us, for example during the registration or Ordering process.
o You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address, to the extent reasonably necessary to provide the services which are available through our website by us, our suppliers, our partners, successors (including the purchaser of the whole or part of our business), associates, sub-contractors or other third parties (together our “Partner Companies”).
o If you obtain or choose to buy Products from our website then we may collect information about your buying behaviour and if you send us personal correspondence such as emails or letters or other messages, then we may collect this information into a file specific to you (together, the various purposes set out in this paragraph and in our privacy policy shall be known as the “Purposes”). All such information collected by us shall be referred to in these Terms and Conditions as “Personal Information”.
o You must ensure that the Personal Information you provide is accurate and complete and that all Ordering or registration details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your Personal Information, please read our privacy policy. By accepting these Terms and Conditions, you agree to the processing and disclosure of the Personal Information for the Purposes. If you would like to review or modify any part of your Personal Information then you should email us at info@picnic-benches.uk. In addition, the following applies to all messages, emails, ideas, suggestions, concepts and other material submitted by you to us (“Content”):
o You must own or have the right to submit Content for publication on our website and all Content submitted by you must be legal, honest, decent and truthful and comply with all applicable laws, regulations, standards and/or codes of practice;
o You must ensure that all Content submitted to us does not infringe the copyright, design, privacy, publicity, data protection, trade mark or any other rights of any third party, nor be obscene, abusive, threatening, libelous or defamatory of any person or be otherwise unlawful;
o You must ensure that the Content does not advertise or otherwise solicit for funds or is a solicitation for Products or services; and
o We have the right to monitor Content and may elicit, reject remove or change Content if we believe it does not comply with the above and, in particular, we reserve the right to block incoming emails and other Content if we believe that their content is, or may be inappropriate or otherwise does not comply with the above. You grant us a non-exclusive, irrevocable, royalty free, worldwide license to publish all Content that you submit to us except any portion of the Content that is Personal Information.
You have sole responsibility for the Content which you submit to us and you shall indemnify and shall keep us fully and effectively indemnified on demand from and against all actions, claims, losses, liability, proceedings, damages, costs, expenses, loss of business, loss of profits, business interruption and other pecuniary or consequential loss (including legal costs and expenses) suffered or incurred by us and arising directly or indirectly out of the publication of Content submitted by you to us.
You warrant and undertake that you will not use our website for any purpose that is illegal or prohibited by these Terms and Conditions, including without limitation the posting or transmitting of any libelous, defamatory, inflammatory or obscene material. If you breach these Terms and Conditions then your permission to use this website terminates immediately without the necessity of any notice being given to you. We retain the right to deny access to any person who fails to comply with these Terms and Conditions.
Security
You are responsible in all respects for all use of and for protecting the confidentiality of any username, email verification and password that may be given to you or selected by you for use on our website. You may not share these with or transfer them to any third parties. You must notify Us immediately of any unauthorised use of them or any other breach of security regarding our website that comes to your attention.
Applicability of online materials
Unless otherwise specified all content and materials published on our website are presented solely for your private, personal and non-commercial use.
Our website is controlled and operated by us from our offices in England. Where content published on our website is supplied by third parties, you understand that we do not control or endorse such content in any way. All content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not (to the extent permitted by applicable law) accept responsibility for the accuracy or otherwise of such content (whether published on or offline) and the use of such content except for content which relates directly to Products you purchase. You assume total responsibility and risk for your use of our website and use of all information contained within it.
We have used our best efforts to ensure that our website complies with UK laws. However, we make no representations that the materials on our website are appropriate or available for use in locations outside the UK. Those who visit our website from other locations do so on their own initiative and are responsible for compliance with all applicable laws.
You accept that if you are resident outside the UK, you must satisfy yourself that you are lawfully able to purchase the Products. Gates Hut Ltd accepts no liability, to the extent permitted by applicable laws, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside the UK or who are nominees of or trustees for citizens, residents or nationals of other countries.
Copyright and Monitoring
The contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is Gates Hut Ltd, its affiliates or other third party licensors. All product and company names and logos mentioned in our website are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an Order with Us or using our website as a shopping resource.
However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so.
Linked Sites
Gates Hut Ltd makes no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. In addition Gates Hut Ltd makes no endorsements, or accepts any responsibility for the content, with any links to other websites or the use of, such a website and Gates Hut Ltd shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use or reliance on any content, Products or services available on or through any other website or resource. Any concerns regarding any external link should be directed to its website administrator or web master.
Availability of our website
We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability.
You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet connected device. We will do our best to ensure that all materials and information published on our website are accurate, but please note that all content, materials and information on our website are provided on an ‘as is’ basis and you assume total responsibility and risk for your use of our website and use of all information contained within it.
We accept no liability for any indirect, consequential loss, damage or special or punitive damages, or costs, or for any loss of data, profit, revenue, business contracts (whether direct or indirect) in each case, however caused, even if foreseeable and even if we have been advised of the possibility of such damages. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our website or its contents other than as a direct result of purchasing Products (which shall be subject to the exclusions and limitation of liability set out in these Terms and Conditions), we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of Us or our servants, agents or any other person or entity.You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our website and is compatible with our website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.
Now the technical stuff’s out of the way please enjoy your shopping experience with us. If you have enjoyed our services and products please tell your friends if not please tell us. Customer service is not only our policy but our pleasure.
Delivery Schedule
Our Delivery service refers to deliveries within most of mainland UK (England, Scotland and Wales) destinations. Deliveries to the Channel Islands, Northern Ireland, Isle of Man, Isle of Wight, British Forces Post Office addresses, Orkney, Shetland, Scottish Isles and some areas/post codes in mainland Scotland will incur an extra Delivery charge and will possibly incur an extended lead time. Please contact us for more information.
Due to the nature of external contract Delivery, additional Delivery charges are outside our control and the Company will not be held responsible for such costs. By agreeing to the terms and conditions you are also agreeing to accept additional Delivery charges should your postcode/area necessitate these. You are also agreeing to be bound by all terms and conditions that delivery companies which are associated with us abide by. These can be obtained by the companies own individual websites.
Any times or dates stated on our website or confirmation emails regarding Delivery are estimates only. Gates Hut Ltd normally dispatches within 24hrs of order fulfillment and at latest deliver within 28 days, but does not accept liability for any failure to deliver within that time. Orders received on Saturdays, Sundays or public holidays and Orders received after 1pm on weekdays, will be processed the next working day. We do not normally deliver on Saturdays, Sundays or public holidays.
Whilst we agree to use all reasonable measures to ensure that Delivery is made around the Delivery time advertised, you will acknowledge that actual Delivery is often via third party suppliers and carriers and can therefore be beyond our control. Incorrect personal details may lead to problems or delays in Delivery, so before placing your Order, please ensure that you have included the full address details, including accurate postcode of the Delivery address and your daytime contact telephone numbers and e-mail address so we can notify you in the event of a Delivery problem.
It is your responsibility to make sure adequate access is available for delivery vehicles. This particularly applies but not restricted to log cabin deliveries and or buildings delivered and erected. Adequate working space must be provided for assembled buildings. Please contact us if you think there may be a problem.
When the Delivery arrives
Delivery will be deemed as successfully made once the Product has arrived at the address specified. Signatures are usually required as proofs of delivery but confirmation procedures are ultimately decided by third party couriers if they are used. Products may be left at the Delivery address without the Recipient’s permission except where third party suppliers require signed confirmation or the Recipient has expressly requested Products not be delivered in their absence.
All goods must be signed for by an adult aged 18 years or more. Products will be deemed your responsibility once they have been received by you, your agent or the intended recipient. Any loss or damage to the Products shall then be at your own risk.
In case of Delivery to certain locations such as hospitals, airports, hotels, ships and other business premises, the signature of any person acting on behalf of the company shall be accepted as proof of Delivery.
Should Delivery be refused at the Delivery address, and re-requested for another date, we may charge for the second Delivery, since we met our Delivery obligations with the initial Delivery attempt. It is the Recipient’s responsibility to sign for the correct number of packages as shown on the carrier’s Delivery consignment note. Shortages must be noted on the consignment note where possible. You should notify us of the shortages within 3 days of Delivery.
If boxes look damaged on Delivery we recommend the contents are inspected before accepting and signing the Delivery note. Due to the nature of some of our products you may be required to assist with offloading of certain products, if this is the case please have able bodied person(s) available to assist the driver. Deliveries are dropped at curbside only and not carried any distance.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, VAT at the applicable rate is added.
Credit Card Security
When the order is placed at our website, your credit card information gets handled by our secure payments provider. We never see your credit card details during or after the order process.
Guarantee
We guarantee your satisfaction.
Children’s Play Equipment
Blue Rabbit Towers, designs, modules and accessories hold a GS/TUV certificate. This assumes that you only use Blue Rabbit components and that you follow instructions meticulously.
Disclaimer
Timber is a natural product and is therefore subject to movement. Small splits and warping can occur when timber dries out. This will normally rectify itself when humidity increases and therefore should not be considered a fault.
Reaching Us
If you need to reach us, please contact us using the details below
Gates Hut Ltd
Unit 1 Churchill Business Park, Churchill Road, Doncaster, South Yorkshire, DN1 2TF, United Kingdom
Phone: 01302 361231
Email: picnicbenchsoffice@gmail.com